ScanTheSender
Last updated: August 2026
If you receive an email claiming your Spotify subscription is about to renew and asking for payment details, it might be a scam. Spotify will never ask for your payment information via email. Always verify such requests through the official Spotify website or app.
Check if your Spotify email is a scam with ScanTheSender for an instant read.
What this scam looks like
Scammers often send emails that look like official Spotify communications, claiming your subscription is about to renew. These emails usually include urgent language and a link to update your payment details. Here’s a made-up sample of such a scam:
Subject: Action Required: Your Spotify Subscription Renewal
Your Spotify subscription will renew soon. Please update your payment details to avoid service interruption. Click here: [link]
Another variant might claim there’s an issue with your account, urging you to verify your information immediately.
How to spot a Spotify subscription renewal scam
- Sender’s email address: Genuine Spotify emails come from an address ending in @spotify.com, often no-reply@spotify.com. Scammers use lookalikes such as @spotify-support.com or @spoti-fy.net. Check the full address, not just the display name — that can be faked.
- Urgency and threats: Be wary of emails that pressure you to act quickly or threaten account suspension.
- Generic greetings: Scams often use generic greetings like ‘Dear User’ instead of your name.
- Links and attachments: Don’t trust a link just because it looks official — scammers disguise them behind Spotify-style text. Instead of clicking, open the Spotify app or type spotify.com into your browser yourself.
- Request for personal information: Spotify will never ask for sensitive information like passwords or payment details via email.
- Spelling and grammar: Poorly written emails with spelling mistakes are often scams.
What to do right now
- Do not click any links: Instead, open the Spotify app or type the official URL into your browser to check your account status.
- Verify the email: Contact Spotify directly through their official support page to confirm if the email is legitimate.
- Report the email: Forward the suspicious email to Spotify at spoof@spotify.com, then report it to your country’s fraud body — the FTC in the US or Action Fraud in the UK.
- Change your password: If you clicked a link and entered your details, change your Spotify password immediately and enable two-factor authentication.
- Monitor your accounts: Check your bank and Spotify accounts for unauthorized transactions and report any suspicious activity.
FAQ
I clicked the link — what now?
If you clicked the link and entered your details, change your Spotify password immediately. Enable two-factor authentication for added security. Check your bank statements for unauthorized transactions and report any suspicious activity to your bank.
How can I confirm if an email is from Spotify?
Verify the sender’s email address and check for official Spotify domains. If unsure, contact Spotify directly through their official website or app. Avoid using links from the email to reach Spotify’s site.
What should I do if I provided my payment details?
Contact your bank immediately to report potential fraud. They can help secure your account and monitor for suspicious transactions. Change your Spotify password and enable two-factor authentication.
Can I report the scam email to authorities?
Yes, you can report the scam email to your country’s official fraud reporting body. In the UK, use Action Fraud. In the US, report to the FTC at reportfraud.ftc.gov.
Not sure about a Spotify email?
Verify your Spotify email with ScanTheSender to ensure it’s legitimate.